We all know Word-of-Mouth is the best form of advertising. But do you know how to get people to talk about your company?
This Business Boot Camp will teach you the fundamentals behind generating Word-of-Mouth from your customer base. You will learn how to exceed customer expectations in such a way that they have to tell someone else. You will learn how to create a culture in your business that wants to delight your customers at every turn and raise the bar of Customer Service so high that you turn clients into evangelists.
Whether you are a retailer, a service provider, or any type of business, you will walk away with four ways to generate word-of-mouth, a new approach to hiring and training, at least one planned staff training, and a better understanding of what it takes to offer Customer Service that makes people want to talk.
Word-of-Mouth is still the most powerful form of advertising. This Business Boot Camp will be one you are talking about for a long time.
For details, call the chamber at (517) 782-8221.